Business Alumni Executive Speaker Series: John DiJulius

The Monte Ahuja College of Business Alumni Chapter is pleased to announce the third in their executive speaker series, Creating a Customer Service Revolution with John DiJulius. 

John R. DiJulius III is considered the authority on world-class customer service and is the best-selling author of three books on customer experience and Cleveland State University alumnus. His latest book, The Customer Service Revolution, instantly hit #1 on Amazon. He is the president of The DiJulius Group, a customer service consulting firm that works with companies like Starbucks, Chick-fil-A, The Ritz-Carlton, Nestle, PwC, Lexus and many more. John is also the founder and owner of John Robert’s Spa, named one of the Top 20 Salons in America.

John will speak about how he has helped organizations develop their customer service models to be their biggest competitive advantage, dominate their industries and make price irrelevant.

Wednesday, May 24, 2017 at 5:30pm to 7:30pm

Ahuja Hall (Business Building), BU 118 (large lecture, first floor)
1860 East 18th Street, Cleveland, Ohio 44115

Event Type

Lecture, Networking

Colleges, Schools and Units

Monte Ahuja College of Business

Events by Audience

Students, Faculty/Staff, Alumni, Public

Events by Interest

Diversity and Inclusion, Professional Development


Alumni, Customer Service, John DiJulius



$5.00 donation to the Business Alumni Board, Cleveland State University Students are free.



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